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BlogHow we gauge that pressure has changed over the last 21 yearsTuesday, 19 November 2019
In 1998, the world was very different - dial-up modems still screeched through phone lines, France were poised to win…
Optimising Customer Relationship Management.Saturday, 12 October 2019
Contracts were not being renewed, the company was losing customers and experienced high levels of staff turnover. Training new staff…
Changing Culture to enhance Productivity Levels.Thursday, 05 September 2019
Managers and supervisors had to be micro-managed due to lack of responsibility, accountability and ownership. Loss in market share resulted…
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