Customer Centric Solutions is Berco’s preferred provider for both the NQF 2 and NQF 3 Call Centre Learnership programmes.
Customer Centric Solutions is flexible and sensitive to the business requirements which is refreshing and ensures that the implementation is successful time and again. During the period material was customised to suit Berco’s need, regular reporting on progress was of a high quality and our employees are introduced to lifelong learning in an efficient manner. The service and quality of facilitation has been of a very high standard throughout and the facilitators are always well prepared. To work with Customer Centric Solutions is an overall rewarding experience and we are proud to be associated with Customer Centric Solutions and highly recommend them. Willem Krugel |